New Academic Year Off to a Smooth Start 

Hello all you lovely people!

We’re pleased to inform you that the new academic year has started without any major issues with Eepos. As always, we’re aware that this is a busy time for many of you, and our team is on hand to offer support wherever it’s needed. If there’s anything we can do to help, please don’t hesitate to reach out.

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Eepos User Group 13th September 

We’d like to extend a big thank you to everyone who joined us for the Eepos User Group meeting on 13th September. It was great to connect with so many of you and share updates on new features. 

For those who couldn’t make it, here’s a quick recap: we introduced major feature developments, such as the Partner Portal, Billing and Pay Claim tools. We also introduced a new account management Monday template that will help us improve our customer support processes and keep track of change requests. We also shared our plans for product development priorities for this autumn and spring 2025. 

Graham has sent the meeting slides and the recording by email, but if you haven’t received the recording and would like to know more about the topics discussed in the User Group, please get in touch.

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Change log updates

We’re always working behind the scenes to make our services better. Whether it’s improving existing features or developing new ones, our goal is to ensure that you get the best possible experience. 

As part of this ongoing effort, we’re introducing a new process to keep you better informed. Going forward, we’ll be releasing change logs twice a month on the ‘Updates from Eepos’ section of your Eepos dashboard, and change logs will be also summarised in our newsletters. These updates will provide a look at the changes we’re making, from new features and improvements to bug fixes. This way, you’ll always be up to date with the latest developments

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Meet Us at the Music Mark Conference 18th – 19th November

We’re looking forward to attending the Music Mark conference in Nottingham this November, and we hope to see some of you there. The event will be a great opportunity to discuss how we can better support your needs. We’ll be available to chat about any questions or feedback you may have, and we’ll also be sharing a few exciting updates in person. If you’re attending, make sure to stop by and connect with us!

Thank you for being part of our community. As always, if you have any questions or feedback for us, feel free to reach out to our team. We’re here to help.

Kind regards, 
Aatu